Frequently Asked Questions

Find answers to common questions about our products, orders, and services.

Order & Shipping

Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business days delivery.

Yes, we ship to select countries worldwide. Shipping times and costs vary by destination.

Yes, you will receive a tracking number via email once your order ships.

Returns & Exchanges

We accept returns within 30 days of delivery for unworn items in original condition with tags attached.

Contact our customer service team with your order number to receive return instructions.

Yes, exchanges are available for different sizes or colors within 30 days of delivery.

Product & Sizing

Please refer to our detailed size guide available on each product page for accurate measurements.

Our products are designed to fit true to size. Check individual product descriptions for specific fit notes.

We use premium natural fabrics including silk, cotton, and linen. Material details are listed on each product page.

Care & Sustainability

Care instructions are included with each item. Most pieces require gentle hand washing or dry cleaning.

We are committed to sustainable practices, using eco-friendly materials and ethical production methods.

Yes, all our products are made in facilities that adhere to fair labor practices and ethical standards.

Still need help?

Our customer service team is here to assist you with any questions.